Voodoo Casino – Privacy Policy

What Data We Collect

We collect personal data that is necessary to provide our services securely and in compliance with legal obligations.

• Identity data – full name, date of birth, username
• Contact data – email address, phone number, residential address
• Financial data – payment method details, transaction history
• Technical data – IP address, browser type, device identifiers, login timestamps
• Usage data – pages visited, games played, session duration
• Verification data – copies of ID documents and proof of address where required by law

How We Use Your Data

Your personal data is used solely for the purposes outlined in this policy. We do not sell your data to third parties.

• To create and manage your account
• To process deposits and withdrawals
• To verify your identity and age in accordance with UK regulations
• To detect and prevent fraud, money laundering, and problem gambling
• To comply with UKGC licence obligations and legal reporting requirements
• To send you service-related communications and, with your consent, marketing materials

Legal Basis for Processing

We process your personal data under the following legal bases as defined by UK GDPR:

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Essential cookies are required for the site to function and cannot be disabled. Optional cookies, including analytics and marketing cookies, are only placed with your explicit consent. You can manage your cookie preferences at any time via the cookie settings tool on our website.

• Essential cookies – session management, security, core functionality
• Analytics cookies – understanding how visitors use our site
• Marketing cookies – delivering relevant promotional content

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Account data is typically retained for a minimum of five years following account closure, in line with anti-money laundering legislation. After this period, data is securely deleted or anonymised.

Sharing Your Data

We may share your data with trusted third parties only where necessary and under strict data protection agreements. These parties include:

• Identity verification and KYC providers
• Payment processors and banking partners
• Fraud prevention and security services
• Regulatory bodies and law enforcement where legally required
• IT and platform service providers supporting our operations

Your Data Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

• Right to access – request a copy of the data we hold about you
• Right to rectification – request correction of inaccurate or incomplete data
• Right to erasure – request deletion of your data where legally permissible
• Right to restriction – request we limit how we process your data
• Right to portability – receive your data in a structured, machine-readable format
• Right to object – object to processing based on legitimate interests or for direct marketing

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include SSL encryption, access controls, and regular security audits. While no system is entirely infallible, we continually review and strengthen our security practices.

Contact and Complaints

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via the support channels available on voodoo-casinos-uk.com. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.